Want to see your bug fixed? * READ THIS *

Report problems you've had using AIM+.

Moderators: Big-O Ryan, Big-O Mark

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Big-O Ryan
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Want to see your bug fixed? * READ THIS *

Post by Big-O Ryan »

I will work hard to fix any bugs you are having, so please help me me, and speed things up, by including at *least* the following information in your post:

- Operating System (Windows 95, 98, NT, 2000, XP)
- Version of AIM (that's AOL's Instant Messenger's version #, not AIM+) - "latest version" is not enough information
- (specific) Steps that I could follow to reproduce the bug on your machine
- (if relevant / not obvious) What you expected to happen, and what did happen)

Please do not report a bug unless it is occuring with the most recent version of AIM+.

If you can't include this, post anyway - but it will help you see results.

Thank you all for your support,
-Ryan K. Evans
Big-O Software
Last edited by Big-O Ryan on Mon Sep 23, 2002 9:54 am, edited 3 times in total.
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Big-O Mark
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Post by Big-O Mark »

Also, if you are experiencing multiple problems, please post each in a seperate thread! It is much easier for us to keep track of and ultimately fix bugs this way.

Another good idea is to quicky scan the most recent topics to see if your bug has already been reported. You may be able to help us resolve your issue more quickly by joining the previous discussion rather than simply starting a new thread: there's a lot of information already posted on these boards, you may be able to add to it, or prove / disprove someone else's theory. Here are the links to some of the biggest issues users are currently experiencing in AIM+ 2.2.1:

Incomplete history

Selecting text in an IM/Chat window can be awkward

Chats with buddies with a different background color than your's will not be displayed properly

Buddy List visually messed up after minimizing

History duplicated in conversations spanning midnight
-Mark
Big-O Software
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